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| Question: |
Need your username and password? |
| Answer: |
http://www.mbponline.icongolive.com/
Click on the link above to go to the Mastery Business Plan Online site, enter your email address you used to register and click on "forgot password" to receive your password.
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| Question: |
Where do I login? |
| Answer: |
http://www.mbponline.icongolive.com/
Check out the Attendee Tips for basic navigation, viewing live sessions and viewing OnDemand sessions. Click here to access. |
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| Question: |
Do you have a guide to help me navigate the virtual show? |
| Answer: |
Yes!
Check out the Attendee Tips for basic navigation, viewing live sessions and viewing OnDemand sessions. Click here to access. |
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| Question: |
How does an online event work? |
| Answer: |
An online event is much like a live event—without the hassle of the travel, hotels and time away from family!
When you register for Mastery Business Plan, you will be asked to provide a password. A few days before the event begins, you will be sent an email with the web address/url for Mastery Business Plan Online event and a reminder of your password.
On November 17th, you will go the Mastery Business Plan Online site and login using your password. Once inside the event, you will be able to go to sessions, visit the trade show floor to see what’s new, go into the networking lounge to meet up with your peers and much more. |
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| Question: |
What are the hours for the event? |
| Answer: |
You will have access to 3 hours of live events each day between 10:00 am PT / 1:00 pm ET and 1:00 pm PT / 4:00 pm ET.
Additionally, you will be able to attend more than 20 breakout sessions during the event…many designed specifically for you to attend with your REALTOR® partner! |
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| Question: |
What is the agenda? |
| Answer: |
You can find the complete list of sessions and speakers on the Mastery Business Plan Online site (www.masterybusinessplan.com). Each day there will be three hours of live programming. In addition, there are 20 OnDemand sessions you can view on your schedule during the three days of the event…when it is convenient for you. |
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| Question: |
Will there be any download study material? |
| Answer: |
The only preparation you need to do prior to attending Mastery Business Plan Online is show up! Everything you need will be provided to you at the event. You will be able to download materials from speakers during the event. You will want to "test" your computer prior to the event. |
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| Question: |
When are the "live" events taking place during the three days of the event? |
| Answer: |
The live sessions are held from 10:00 am PT / 1:00 pm ET through 1:00 pm PT / 4:00 pm ET. For times, please check out the agenda on www.MasteryBusinessPlan.com. |
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| Question: |
Will the live events be replayed? |
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No, we will not be replaying the live sessions. |
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| Question: |
What are "OnDemand" sessions? |
| Answer: |
OnDemand sessions are pre-recorded sessions. In order to bring you the highest caliber presenters, it was necessary for us to record their presentations. You will have access to the OnDemand sessions 24/7 during the event, November 17-19, 2009. |
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| Question: |
Are the recorded portions going be such that we can burn them to a CD / DVD for future reference? |
| Answer: |
The OnDemand breakout sessions will be available to you to view as often as you would like during the event, November 17-19, 2009, but you will not be able to burn the sessions onto CD / DVD. |
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| Question: |
Will I be able to download copies of the presentations or just replay them through the site |
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Where possible, copies of the presenters' PowerPoint slides will be made available, but the audio from the presentations will not be available for download. Where possible, you will be able to take a copy of the slides and put them in your virtual "briefcase" to be downloaded and viewed at your convenience. |
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| Question: |
Will I be able to interact with the speakers |
| Answer: |
Each of the Mortgage Success Source faculty will be available in a VIP Networking event in the lounge. Check the agenda on this site to see the days and times of these VIP Networking opportunities. Please feel free to come in and join the discussion. |
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| Question: |
How long will the booths be accessible? |
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The trade show floor and all the booths will be available throughout the event and for 90 days after the event. Specific times will be posted in the Mastery Business Plan Online site. You will have an opportunity to interact live with representatives of each exhibiting companies two hours before and two hours after the live sessions. |
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| Question: |
How do I register for Mastery Business Plan Online? |
| Answer: |
You can register three ways...online, by phone, or by fax. To order online, click on the Register Now link on this site. Or call us at (800) 963-1900 to register by phone. And, if you would like to register by fax, simply fill out the order form located on this site and fax it back to us at (800) 237-5297. |
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| Question: |
What does it cost to attend Mastery Business Plan Online? |
| Answer: |
Regular pricing is $199 for Mortgage Success Source members and $399 for non-members. |
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| Question: |
Can I pay by check? |
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Yes, but we ask that you complete the registration form that is on the site and send it along with your check to ensure you are registered properly. |
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| Question: |
Will multiple employees be able to listen to the sessions with me or do they need their own tickets? |
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Developing your own Business Plan customized for your needs is one of the most important benefits of attending this event. Each attendee will receive only one ID and will be able to create only one business plan. The online business planning tool will only allow one person to create a business plan. |
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| Question: |
There's a whole group of us from my company who want to attend. Can we get group pricing? |
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We are eager to work with groups to put together a plan that makes sense for everyone. Please contact Bill Bodnar at (800) 963-1900. |
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| Question: |
What are the technical requirements? |
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You will access to the Internet, Adobe Flash Player installed and allow pop-ups for this site. Click here to download Adobe Flash Player.
You will be sent an email prior to the event to test your computer to make sure everything is working properly. |
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| Question: |
I have receipt, but when will I receive my login information for accessing Mastery Business Plan Online? |
| Answer: |
You will receive login instruction several days before the event, as well as a reminder up to the day of the event. If you have any problems logging in, please feel free to call us at (800) 963-1900. |
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| Question: |
How long prior to the event can I log into Mastery Business Plan Online? |
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You will be able to log into Mastery Business Plan Online starting on November 17th at 6:00 am PT / 9:00 am ET. |
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| Question: |
Is there a satisfaction guarantee? |
| Answer: |
Absolutely! Months of preparation have gone into making Mastery Business Plan Online the best possible event providing you with incredible value. We want you to be satisfied with your experience at Mastery Business Plan Online. There is a 100% money-back guarantee should we fall short of this expectation. |
